What is your shipping policy?
We ship within 24 hours Monday through Friday, excluding holidays. If we cannot ship within these times we will contact you using the information you have provided. Generally speaking, if an order is placed before 2 PM PST it will ship the same day- if you need confirmation that an order placed later than that will go out the same day, please call to confirm. It is our policy to ship in compliance with U.S.D.O.T. (US Dept. of Transportation CFR 49) regulations.
Shipping method will be at our discretion. International customers will be responsible for any customs duties or fees for the full purchase price of the order.
Guaranteed Outcome, LLC. does offer a 60 Day Product Guarantee. This is for product purchase only and does not include any shipping fees. Please return the full or empty packaging within the 60 Day time period along with the reason for the return and your correct contact information for a full product refund to:
Guaranteed Outcome, LLC
12383 Rough & Ready Hwy.
Grass Valley, CA 95945
It is also helpful if you e-mail us at: firstname.lastname@example.org This way the shipping department will be aware of your return.